Cat Robot Commitment to Digital Accessibility

At Cat Robot, we believe that technology should empower everyone, regardless of ability. We are committed to ensuring our websites, mobile applications, connected devices, and customer service channels are accessible to people of all abilities, including those with disabilities. This accessibility statement outlines our approach to digital inclusion and the specific measures we have implemented to make our digital platforms accessible.

Our Accessibility Standards

Cat Robot strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which represent the industry benchmark for digital accessibility. These guidelines address the needs of users with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our accessibility initiatives include:

• Website Compliance: Our websites are designed and developed to support assistive technologies and provide equivalent experiences for all users.
• Mobile Applications: Our iOS and Android applications incorporate accessibility features native to those platforms and undergo testing with screen readers.
• Product Documentation: User manuals, quick start guides, and support materials are provided in accessible formats.
• Connected Devices: Physical products incorporate accessible design elements where technically feasible.
• Alternative Formats: Critical information is available in multiple formats upon request.

Key Accessibility Features

Our digital properties incorporate numerous accessibility features, including but not limited to:

Navigation and Structure

• Logically structured content with proper heading hierarchy
• Consistent navigation mechanisms across pages
• Multiple ways to find content (search, site map, breadcrumbs)
• Keyboard-accessible functionality with visible focus indicators
• Skip navigation links to bypass repetitive elements

Content Presentation

• Responsive design that supports text resizing up to 200% without loss of content
• Color schemes with sufficient contrast ratios (minimum 4.5:1 for normal text)
• Text alternatives for non-text content including images and icons
• Captions and transcripts for multimedia content
• Content that displays and operates predictably

Forms and Interactive Elements

• Clearly labeled form fields with programmatically associated labels
• Error identification and suggestions for correction
• Sufficient time to complete forms with extension options
• Status messages conveyed to assistive technologies
• ARIA attributes to enhance screen reader compatibility

Mobile-Specific Features

• Support for platform accessibility settings (VoiceOver, TalkBack)
• Touch targets sized appropriately for easy activation
• Support for device orientation changes
• Gesture alternatives for complex actions
• Compatible with platform magnification features

Testing and Validation

Our accessibility compliance efforts include:

• Automated Testing: Regular scanning of digital properties using tools like Axe, WAVE, and Lighthouse
• Manual Expert Review: Detailed evaluation by accessibility specialists against WCAG criteria
• Assistive Technology Testing: Verification with screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• User Testing: Feedback sessions with individuals who have disabilities
• Keyboard-Only Testing: Navigation verification without mouse input

While we strive for full compliance, the dynamic nature of our content and the rapid evolution of technology may occasionally result in accessibility gaps. We are committed to promptly addressing any issues identified.

Known Limitations

Despite our best efforts, some aspects of our digital experience may present challenges:

• Legacy PDF documents created before our accessibility initiative may lack proper structure
• Third-party embedded content may not fully comply with our accessibility standards
• Certain interactive data visualizations have alternative tabular data but may not be fully accessible in their visual form
• Some older product videos may lack closed captions or audio descriptions
• Complex IoT device dashboards are being progressively enhanced for accessibility

We are actively working to address these limitations through our accessibility roadmap and prioritize improvements based on user impact.

Feedback and Assistance

We welcome feedback on the accessibility of our digital properties. If you encounter barriers or have suggestions for improvement, please contact us through any of these channels:

• Email: accessibility@catrobot.com
• Phone: (555) 123-4569, with TTY/TDD services available
• Online Form: www.catrobot.com/accessibility-feedback
• Live Chat: Available on our website during business hours with accessibility mode option

If you need assistance accessing any content on our websites or applications, please contact our Accessibility Team. We aim to respond to accessibility inquiries within 2 business days and provide information in alternative formats upon request.

Accommodation Requests

We are committed to providing reasonable accommodations for customers with disabilities. If you require specific accommodations to effectively use our products or services, please contact our Customer Support team at support@catrobot.com or (555) 123-4567.

Examples of accommodations we can provide include:

• Large-print or braille versions of printed materials
• Audio descriptions of visual product features
• Extended customer support sessions for users with cognitive disabilities
• Alternative setup instructions for users with different abilities
• Remote assistance for initial product configuration

Each accommodation request is handled individually to ensure we meet your specific needs effectively.

Training and Awareness

Cat Robot invests in accessibility education for our team members:

• Development Team: Receives specialized training on accessible coding practices
• Design Team: Follows inclusive design principles and accessibility guidelines
• Content Creators: Trained in writing accessible content and creating alt text
• Customer Support: Equipped to assist users with disabilities effectively
• Leadership: Committed to fostering a culture of accessibility throughout the organization

This organization-wide approach ensures accessibility is considered throughout the product lifecycle rather than treated as an afterthought.

Compliance and Governance

Our commitment to accessibility is supported by formal governance structures:

• Accessibility Team: Dedicated specialists who oversee our accessibility initiatives
• Executive Sponsorship: Senior leadership support ensuring appropriate resources
• Accessibility Policy: Documented standards integrated into our development lifecycle
• Regular Audits: Scheduled evaluations to maintain compliance
• Third-Party Assessment: Periodic review by external accessibility experts

We also monitor relevant laws and regulations including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and similar international standards to ensure our practices align with legal requirements.

Continuous Improvement

Digital accessibility is an ongoing journey rather than a destination. Our approach includes:

• Accessibility Roadmap: Prioritized plan for addressing known issues
• User Feedback Loop: Mechanism for incorporating suggestions from actual users
• Technology Monitoring: Staying current with evolving accessibility standards and technologies
• Regular Testing: Proactive identification of potential barriers
• Progress Reporting: Transparent communication about our accessibility achievements and challenges

We recognize that perfect accessibility is aspirational, but we are committed to making continuous progress toward that goal.

 

Legal Information

This accessibility statement helps us meet the requirements of various accessibility regulations worldwide. While we strive for WCAG 2.1 Level AA compliance, this statement is not a legal guarantee of conformance with all accessibility standards or regulations.

We review and update this accessibility statement annually, with our last comprehensive review conducted in September 2024.

Contact Information

For accessibility-related inquiries or assistance:

Accessibility Team
Cat Robot, Inc.
123 Tech Plaza, Suite 400
San Francisco, CA 94105
Email: accessibility@catrobot.com

Phone: (555) 123-4569
Hours: Monday-Friday, 9:00 AM - 6:00 PM Pacific Time

Last Updated: September 15, 2024