Overview

At Cat Robot, we believe technology should arrive at your doorstep with the same efficiency our products bring to your home. Our comprehensive shipping and delivery program is designed to make your shopping experience seamless from click to delivery.

Standard Free Shipping

All orders over $50 within the continental United States qualify for our complimentary standard shipping service. This service typically delivers your purchase within 5-7 business days, depending on your location and product availability. We partner with trusted carriers including FedEx, UPS, and USPS to ensure your Cat Robot products arrive safely and on time.

For orders under $50, a nominal shipping fee of $8.99 is applied at checkout. This fee covers secure packaging materials, handling costs, and carrier charges for smaller orders.

Expedited Shipping Options

When you need your Cat Robot products sooner, we offer several expedited shipping options:

• Express Delivery (2-3 business days): $14.99
• Priority Shipping (1-2 business days): $24.99
• Next-Day Air: $39.99 (order must be placed before 1pm EST for next-day delivery)

Please note that expedited shipping options may be limited for oversized items or during peak shopping seasons. These services are available for selection during checkout.

International Shipping

Cat Robot proudly ships to over 75 countries worldwide. International shipping rates are calculated based on:

• Destination country
• Package weight and dimensions
• Selected shipping method
• Currency exchange rates
• Any applicable import duties or taxes

International deliveries typically arrive within 7-21 business days, depending on customs processing and local delivery conditions. Please note that the recipient is responsible for any import duties, taxes, or customs fees imposed by the destination country.

Shipping to Alaska, Hawaii, and U.S. Territories

Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, and other U.S. territories are subject to additional shipping charges. Free standard shipping is available for orders over $100 to these locations.

Tracking Your Shipment

Once your order ships, you'll receive a confirmation email containing tracking information. You can also track your package by:

• Logging into your Cat Robot account
• Visiting our Order Tracking page
• Contacting our customer service team at Catrobot.support@gmail.com or +1 (555) 123-4567

Our advanced tracking system provides real-time updates on your package's journey from our warehouse to your doorstep.

Delivery Guidelines

Signature Requirement: Orders valued over $200 require a signature upon delivery for your security. If you prefer a signature for lower-value orders, please specify this requirement during checkout.

Safe Delivery Locations: Our carriers are instructed to leave packages in secure, weather-protected areas. If you have specific delivery instructions, please note them during checkout.

Business Addresses: Deliveries to business addresses are typically made during regular business hours (9am-5pm local time, Monday-Friday).

Common Shipping Questions

Q: Can I change my shipping address after placing my order? A: Address changes can only be accommodated if the order hasn't entered the fulfillment process. Please contact our customer service team immediately at +1 (555) 123-4567 if you need to update your shipping address.

Q: What happens if I'm not home when my package arrives? A: For non-signature packages, the carrier will leave your order in a safe location. For signature-required deliveries, a delivery attempt notification will be left with instructions for rescheduling or pickup.

Q: Do you offer shipping insurance? A: All Cat Robot shipments include basic insurance coverage up to $100. Additional insurance can be purchased during checkout for higher-value orders.

Q: How are shipping delays handled? A: While rare, shipping delays can occur due to weather conditions, carrier issues, or unforeseen circumstances. We monitor all shipments and will contact you proactively if significant delays are expected.

Contact Information

For any questions regarding shipping and delivery not covered above, please contact our dedicated shipping department:

Email: Catrobot.support@gmail.com
Phone: +1 (555) 123-4567
Hours: Monday-Friday 8am-8pm EST, Saturday 9am-5pm EST